At TilesDirect.ie your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site.
We do not require that you provide any information, nor create a username and password other than for purposes of purchasing products from our web site. In addition, the option of creating a username and password is provided only in the event that customers plan to use our site to purchase products from our web site in the future and would like to keep their contact information on file with us for that purpose. Upon registering, users will receive confirmation that their information has been placed on file with us and, when applicable, a username and password have been created. Your address details are not required for registration and will only be required during a purchase from Tiles Direct.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, telephone number and delivery address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
How Do We Use the Information We Collect?
TilesDirect.ie will not share data with trusted partners to help us perform statistical analysis. Your contact information is solely used to verify and process each transaction in real time via secure AIB Authipay and solely to process your order. This information will never be sold, given, rented or traded to others for purposes other than order fulfilment.
Correcting/Updating Your Personal Information:
After Registering you may correct/update your personal information by clicking on the 'My Account' link. The changes you make will be reflected in our database immediately. If you wish to deactivate your account, please contact us here
Aggregate Information (non-personally identifiable):
We do not share aggregated demographic information about our user with partners and advertisers.
Personally identifiable information:
We only store information that you provide and choose to store in your account profile.
We do not share your profile with other third parties.
We use an outside delivery companies to fulfill orders. These companies do not retain, share, store or use personally identifiable information for any other purposes. We use AIB Authipay to provide credit card processing on our site. AIB Authipay is prohibited from using your personally identifiable information for any other purpose.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our web site, you can send an email through our contact form here
Credit Card Information:
Credit Card details are only required during a purchase from our website. The details are collected on Authipay’s secure site and only used for processing by Authipay. We do not see or store your credit card details on our site.
We use Authipay to verify your credit card billing information, in order to ensure that the user is the person identified on the credit card and to insure against fraud.
Promotional Emails & Newsletters:
From time to time we may send out email messages on products, special deals & promotions. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us through our contact form with the words opt out in the subject line
Use of Log Files:
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
Links To Other Web Sites:
In the event TilesDirect goes through a business change, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Changes in this Privacy Statement:
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site